- 新街回族乡综治办公室相关制度(改ï¼?2
- 来源:新街乡党委 点击次数ï¼?script type="text/javascript" src="/images/searchqjdwgkgovcnclickdefaultashxid11438.js"> 发布日期ï¼?012-09-05
新街回族ä¹?/span>创新社会管理维护社会稳定
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源头预防 提前预警机制
一、矛盾纠纷信æ�?/span>报告和预è?/span>制度ï¼?/span>
1、各村根据实际情况设立预警员和信息报告员(可由专职调解员兼任),定期上报预警信息ã€?/span>
2、各村要建立健全矛盾纠纷排查调处工作信息档案ã€?/span>
3、各村要对所发生的矛盾纠纷,随调处、随报告ã€?/span>
4ã€?/span>å�?/span>æ�?/span>要每月向ä¹?/span>综治办报告一次本月矛盾纠纷排查及调处情况ã€?/span>
5ã€?/span>重大事件需一事一报ã€?/span>
二、矛盾纠纷定期排æŸ?/span>制度ï¼?/span>
1ã€?/span>矛盾纠纷定期排查工作ç”?/span>乡综æ²?/span>中心牵头,村调解委员ä¼?/span>具体实施ã€?/span>
2、排查内容包括:社会不稳定因素;社会治安突出问题;有可能引发群体性事件或集体上访的苗头及其他矛盾纠纷ã€?/span>
3ã€?/span>矛盾纠纷排查每月定期开å±?/span>一æ¬?/span>ã€?/span>重大节日、重大活动和敏感时期前夕集中排查,集中化è§?/span>ã€?/span>
4、排查工作必须深入基层,深入群众,拓展信息渠道,做到范围广、情况明、内容实ã€?/span>
三、矛盾纠纷例ä¼?/span>制度ï¼?/span>
1、各村专职调解员要每周梳ç�?/span>一æ¬?/span>全村矛盾纠纷排查调处情况ã€?/span>
2各村在每月召开一次矛盾纠纷排查会议,并将排查调处情况报乡综治办ã€?/span>
3、乡矛盾纠纷调处委员会每季度召开一次矛盾纠纷排查调处会议,研究解决热难信访突出问题ã€?/span>
农情民意 乡村联解机制
一、矛盾纠纷排查调å¤?/span>五访制度
1ã€?/span>领导接访制度ï¼?/span>
ï¼?/span>1)接访时间:每周一ã€?/span>
ï¼?)接访地点:乡信访接待室ã€?/span>
ï¼?)接访方式:由乡四班子领导轮流值班接待来访群众ã€?/span>
ï¼?)接访领导接访时要做åˆ?/span>一张笑è„?/span>相迎、一杯热èŒ?/span>暖心、一张板å‡?/span>让座、一颗热心聆听、一颗细心讲解,一片笑声相é€?/span>ã€?/span>
2、干éƒ?/span>走访制度ï¼?/span>
ï¼?)乡主要领导每季度到矛盾纠纷量大、矛盾纠纷突出的村走访一次以上,帮组解决凝难纠纷ã€?/span>
ï¼?)各挂钩领导每月到挂钩村走访一次以上,帮组解决复杂纠纷
ï¼?)各村总支书记、村委会主任,每月到各村民小组走访一次以上,把纠纷调解在基层ã€?/span>
3、包案下è®?/span>制度ï¼?/span>
ï¼?)包案下访坚æŒ?/span>谁主管谁负责的原åˆ?/span>
ï¼?/span>2)对排查出来的信访矛盾纠纷和上级转办的信访案件,一律实行包案下访制ã€?/span>
ï¼?/span>3ï¼?/span>一个矛盾纠çº?/span>实行一名领导、一项工作方案、一套处理人马,一抓到底、个个攻克、案案消除ã€?/span>
4ã€?/span>代访制度ï¼?/span>
ï¼?/span>1ï¼?/span>坚持干部主动、群众自愿的原则ã€?/span>
ï¼?ï¼?/span>群众反映的问题超è¿?/span>æ�?/span>级职权范围的,由æ�?/span>、组干部作为代访人,代表群众向上级有关部门咨è¯?/span>处理ã€?/span>
ï¼?ï¼?/span>群众反映的问题超è¿?/span>ä¹?/span>级职权范围的,由乡信访办或指定部门写出书面报告呈报上级机关处理ã€?/span>
ï¼?ï¼?/span>整个过程实行â€?/span>接访有登记、代访有报告、送达有签收、结果有追踪、结案有档案â€?/span>》ã€?/span>
ï¼?ï¼?/span>坚持â€?/span>代访â€?/span>ä¸?/span>â€?/span>带访â€?/span>ã€?/span>â€?/span>代事â€?/span>ä¸?/span>â€?/span>带权â€?/span>ã€?/span>â€?/span>代理â€?/span>ä¸?/span>â€?/span>带人â€?/span>ã€?/span>â€?/span>代访â€?/span>ä¸?/span>â€?/span>待访â€?/span>ã€?/span>â€?/span>代访â€?/span>ä¸?/span>â€?/span>怠访â€?/span>ã€?/span>
5ã€?/span>主动约访制度ï¼?/span>
ï¼?)对群众反映的热点、难点问题和历史遗留问题实行主动约访ã€?/span>
ï¼?ï¼?/span>由有关领导采取主动打电话联系进行约访ã€?/span>
ï¼?ï¼?/span>书面邀请当事人åˆ?/span>矛盾调解中心办公室进行调解ã€?/span>
ï¼?ï¼?/span>亲自或者派人到当事人家中或现场等方式了解情况,听取意见,调查取证,协调解决ã€?/span>
二ã€?/span>矛盾纠纷å¤?/span>位一体联合调解制åº?/span>ï¼?/span>
1、联合调解对象:对个别单位或单个调解室无法调解的重难点信访突出问é¢?/span>ï¼?/span>
2、联合调解方式:采取由综治中心牵头,联合信访办、派出所、司法所及相关单ä½?/span>共同调解çš?/span>â€?/span>å¤?/span>位一ä½?/span>â€?/span>的调è§?/span>方式ã€?/span>
3、联合调è§?/span>实行â€?/span>半月排查、一月汇总、季度督办、半年通报、年终总结â€?/span>的运è¡?/span>方式,把矛盾化解在基层、消除在萌芽状态ã€?/span>
三ã€?/span>矛盾纠纷限时办结å’?/span>督察åˆ?/span>åº?/span>ï¼?/span>
1、矛盾纠纷调处工作坚持属地管理、分级负责,限时办结制度ã€?/span>
2、简单案ä»?个工作日内办结,一般案ä»?个工作日内办结,重大疑难复杂案件一个月内办结ã€?/span>
3ã€?/span>因特殊情况不能按时限办结或予以答复、需要延期的,应当依照有关法律法规规定,以书面形式告知原因和理由,并同时告知办理时限,延长期不得超过3个月ã€?/span>
4、矛盾纠纷调处工作严格实行领导督查、部门督查、跟踪督查、会议督查制度,按时通报调处工作进展情况,严格兑现奖惩,杜绝有调无果,有头无尾的现象ã€?/span>
四、矛盾纠纷调处奖惩制åº?/span>
1、坚æŒ?/span>â€?/span>谁调解、奖励谁â€?/span>的原则,采取â€?/span>有案有解定补、无案无访奖åŠ?/span>â€?/span>的奖惩办æ³?/span>ã€?/span>
2ã€?/span>â€?/span>有案有解定补â€?/span>对象分为简易纠纷、一般纠纷、重大疑难纠纷三ç±?/span>ã€?/span>
3ã€?/span>调解员成功调è§?/span>的定补标准为简易纠纷补åŠ?/span>30å…?/span>/每件,一般纠纷补åŠ?/span>50å…?/span>/每件,重大疑难纠纷补åŠ?/span>100å…?/span>/每件ã€?/span>
4、调解成功的纠纷éƒ?/span>ç”?/span>当有双方当事人签字的协议ä¹?/span>,相关领å¯?/span>的审批意见ã€?/span>
5ã€?/span>ç»?/span>年底考核ï¼?/span>æ�?/span>çº?/span>没有到上一级机关上访的,奖给村极人民调解委员会1000å…?/span>ã€?/span>
6、未经村调解委员ä¼?/span>调解未果上报申请上级调解组织调解,越级到乡党委政府上è®?/span>çš?/span>,简易矛盾纠纷惩20å…?/span>/ä¾?/span>ï¼?/span>一般纠çº?/span>æƒ?0å…?/span>/ä¾?/span>ï¼?人以上的凝难纠纷æƒ?0å…?/span>/ä¾?/span>ã€?/span>
7、未ç»?/span>乡ã€?/span>æ�?/span>两级联合调解未果上报申请上级调解组织调解,越级到县级及县级以上单位部门上访的,简易矛盾纠纷惩30å…?/span>/ä¾?/span>,一般纠纷惩60å…?/span>/ä¾?/span>,凝难纠纷惩100å…?/span>/ä¾?/span>ã€?/span>
办后跟踪 监督制约机制
一ã€?/span>跟踪回访制度ï¼?/span>
1ã€?/span>对已经处ç�?/span>和处理未æž?/span>çš?/span>矛盾纠纷一律实è¡?/span>â€?/span>回头看,跟踪服务â€?/span>ã€?/span>
2ã€?/span>查看矛盾纠纷问题是否处理到位,群众是否满意,群众是否还有意见,避å…?/span>矛盾纠纷的反弹和反复ã€?/span>
3、矛盾纠纷跟踪回访实行满意度测评,把群众满意度作为矛盾纠纷调解成功的标准
4、建立健全矛盾纠纷跟踪回访台帐,严格实行一案一档ã€?/span>
äº?/span>、矛盾纠çº?/span>调解倒查åˆ?/span>åº?/span>
1、矛盾纠纷调解坚æŒ?/span>社会治安综合治理â€?/span>属地管理â€?/span>ã€?/span>â€?/span>谁主管、谁负责â€?/span>å’?/span>â€?/span>分级负责、归口管ç�?/span>â€?/span>的原åˆ?/span>ã€?/span>
2ã€?/span>对造成重大社会影响的矛盾纠纷,由相关部门按职责逐级进行责任倒查ã€?/span>
3ã€?/span>对因玩忽职守、互相推委等原因导致矛盾激化、酿成严重后果的,对相关责任单位采取限期整改、黄牌警å‘?/span>直至追究单位相关责任ã€?/span>
4ã€?/span>对因玩忽职守、互相推委等原因导致矛盾激化、酿成严重后果的ï¼?/span>对相关责任人采取诫勉谈话、通报批评、党纪政纪处分,直到追究法律责任ã€?/span>
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