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<li id="c_h1">会泽县教育局办公室关于印发会泽县教育局推行规范化服务的通知</li>
<li id="c_h2"><span>来源：中共会泽县教育局委员?nbsp; 点击次数?script type="text/javascript" src="/images/searchqjdwgkgovcnclickdefaultashxid12878.js"></script> 发布日期?012-11-15</span></li>
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<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 9pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">会教办发</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?01</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">81</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正小标宋简?; font-size: 22pt;">会泽县教育局办公?/span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正小标宋简?; font-size: 22pt;">关于印发</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">会泽?/span><span style="font-family: '方正小标宋简?; font-size: 22pt;">教育</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">局</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">推行</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">规范</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">?/span><span style="font-family: '方正小标宋简?; font-size: 22pt;">服务</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">?/span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正小标宋简?; font-size: 22pt;">工作</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">方案</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">的通知</span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">各乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）?/span></p>
<p style="text-align: justify; text-indent: 32pt; margin: 0pt;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">现将?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">会泽县教?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">局</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作方案</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">》印?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">你们?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">结合实际?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">认真</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">抓好</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">贯彻</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">落实</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">并把贯彻</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">落实</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">情况</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">分别于每阶段</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">8</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">前上报教育局督导室?/span></p>
<p style="text-align: center; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: center; widows: 0; margin: 0pt 32pt 0pt 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 会泽县教育局办公?/span></p>
<p style="text-align: center; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">20</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">12</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">10</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">18</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: center; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 12pt;"> </span></p>
<p style="text-align: center; line-height: 30pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正小标宋简?; font-size: 22pt;">会泽县教?/span><span style="font-family: '方正小标宋简?; font-size: 22pt;">局</span><span style="font-family: '方正小标宋简?; font-size: 22pt;">推行规范化服?/span><span style="font-family: '方正小标宋简?; font-size: 22pt;">?/span><span style="font-family: '方正小标宋简?; font-size: 22pt;">工作方案</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">切实增强</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">全县教职?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">意识</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">深入</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推进教育局机关政务服务规范化建设，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">全面提高教育系统的规范化服务水平?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">根据《会泽县人民政府</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办公?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">关于印发</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">会泽县推行行政人员规范化服务守则实施方案</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的通知》（会政</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">发?01</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">0</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">号）精神，结合我县教育工作实际，特制?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作方案</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;">一、指导思想</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">坚持</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">以邓小平理论?/span><span style="font-family: 'times new roman'; font-size: 16pt;">“</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">三个代表</span><span style="font-family: 'times new roman'; font-size: 16pt;">”</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">重要思想为指导，深入贯彻落实科学发展观，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">按照</span><span style="font-family: 'times new roman'; font-size: 16pt;">“</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">巩固完善、拓展创新、务实高?/span><span style="font-family: 'times new roman'; font-size: 16pt;">”</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的原则，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">把全心全意为人民服务的宗旨具体化，深化服务理念，创新服务模式，提高服务质量，全力打造一?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的教学服务环境和</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">政务服务</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">窗口</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;">二、总体目标</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">采取制度化、标准化?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化和程序?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的方式，围绕</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">教学(教辅)人员和教育局</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">人员规范化服务各个环节，将服务承诺、首问责任和限时办结制进行细?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">和量?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，通过?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">全县教职</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">中开展规范化服务建设，全面提?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">各级各类</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">学校的办学水?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">质量</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，促进各项工作有效落实?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;">三、组织领?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（一）机构人?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">为确?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的各?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作得到有效落实?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">教育局</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">决定成立</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行规范化服务工作领导小组，组成人员如下</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?nbsp; 长：陈加?nbsp; 县教育局党委副书记、局?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">副组长：?nbsp; ?nbsp; 县教育局党委书记、副局?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 马礼?nbsp; 县教育局党委副书?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 李广?nbsp; 县教育局副局?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 茹兴?nbsp; 县教育局副局?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 刘大?nbsp; 县教育局纪委书记</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?nbsp; 员：赵文?nbsp; 县教育局办公室主?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 张庆?nbsp; 县教育局督导室主?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 96pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">唐忠?nbsp; 县教育局组织人事科科?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 刘寿?nbsp; 县教育局教育科科?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 李照?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">县教育局计财科科?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 杨官?nbsp; 县教育局招考办主任</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 王廷?nbsp; 县教育局德育科科?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 薛升?nbsp; 县教育局信访办主?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> ?nbsp; ?nbsp; 县教育局教科所所?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 王全?nbsp; 县教育局信息馆馆?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 詹永?nbsp; 县教育局勤管站站?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行规范化服务工?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">领导小组下设办公室在教育局办公室，?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">刘大?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">兼任办公室主任，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作人员?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">赵文金、张庆玉?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">杨晓祥、苏丽会、吴柏乐、卢春组成，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">具体</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">负责</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">处理</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">日常事务?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">传真?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">0874</span><span style="font-family: 'times new roman'; font-size: 16pt;">—</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">5122561</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，电话：0874</span><span style="font-family: 'times new roman'; font-size: 16pt;">—</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">512</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2176</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（二?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">主要职责</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.认真</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">分析</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">研究</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务工作?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">存在的问题，总结经验，完善措?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">提出教育局实施</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作方案和实施细?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">抓好</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">在全局范围内的学习、教育和培训工作，并做好宣传报道</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">强化督促检查，抓好机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">落实情况的跟踪问效；</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">定期?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">县政府办公室和县实施三项制度办公?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">报送工作进展情况?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;">四、实施方法和步骤</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服务分?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">启动实施?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">全面</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">落实?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">整改提高</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">个阶段?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">要高度重视，周密安排?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">在推行规范化服务的基础上，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">建立</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">健全</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">长效机制?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（一?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">启动实施</span><span style="font-family: '方正楷体简?; font-size: 16pt;">阶段?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">2012?0</span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">9</span><span style="font-family: '方正楷体简?; font-size: 16pt;">?</span><span style="font-family: '方正楷体简?; font-size: 16pt;">10</span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">31</span><span style="font-family: '方正楷体简?; font-size: 16pt;">日）</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.抓好</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">宣传</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">发动?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">通过</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">召开干部职工大会，对</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">进行动员和部?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，进一步提高机关干部职工对</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的理解和认识</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，切?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">增强参与实施的自觉性、主动性和责任感?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">广泛宣传</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的典型经验和成功做法</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">积极营?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服务的舆论</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">氛围?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.组织学习培训?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">传达学习</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">行政人员规范化服务守则十大规?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">《中小学教师职业道德规范?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">常用</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">文明用语?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">常见</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务忌语</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，采取集中学习和自学相结合的方式，认真组织全体干部职工学?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的系列文件和规章制度</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">。通过撰写学习心得体会、理论文章等形式?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">巩固</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">学习效果，领?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的精神实?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">制定方案细则</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">按照</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行行政人员规范化服务守?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的有关要求，认真制定实施方案，具体内容包括指导思想?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">总体</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">目标、组织领导、方?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">步骤及相关要求?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">同时?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">结合工作实际，认真制?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的实施细则，细化到每个岗位、每个工作人员，同时要有针对性、可操作性，便于督促检?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">落实?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">全面</span><span style="font-family: '方正楷体简?; font-size: 16pt;">落实阶段?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">2012?1</span><span style="font-family: '方正楷体简?; font-size: 16pt;">??1</span><span style="font-family: '方正楷体简?; font-size: 16pt;">1</span><span style="font-family: '方正楷体简?; font-size: 16pt;">?0日）</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">组织贯彻</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">落实?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">根据</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">要求</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">全面落实服务承诺制?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">首问责任?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">限时办结制?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">加强督促检?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">根据贯彻落实情况</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">适时</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">进行评估</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">和考核</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，对</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行规范化服务工?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不力、服务对象不满意、综合考评结果不合格的</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">科室</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">学校</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，将在全县教育系统予以通报批评?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">整改</span><span style="font-family: '方正楷体简?; font-size: 16pt;">提高</span><span style="font-family: '方正楷体简?; font-size: 16pt;">阶段?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">2012?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">12??</span><span style="font-family: '方正楷体简?; font-size: 16pt;">12?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">3</span><span style="font-family: '方正楷体简?; font-size: 16pt;">1</span><span style="font-family: '方正楷体简?; font-size: 16pt;">日）</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服务是一</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">系统工程，需要在不断实践中去完善?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">要针对评?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">查找出来</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">存在问题</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">进行深刻剖析</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，认真制定整改措施，并确?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">各项</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">整改措施落实到位?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;">五、工作要?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（一）统一思想，提高认?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">一定要从事关党和国家工作全局的高度，从维护人民群众合法权益的高度，把思想统一到市、县</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">两级人民</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">政府</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">决策和部?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">上来，充分认识实施规范化服务的重要性和紧迫性，切实增强贯彻落实</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的自觉性、主动性和责任?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">将实施规范化服务纳入重要议事日程，定期召开会议，研究部署贯彻落实的</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">思路</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">具体</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">措施?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">可行</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办法?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（二）认真学习，准确把握</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">要认真学习《云南省行政问责办法?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作手册》。通过学习要认真把握行政问责办法的问责对象、问责原则、问责事项、问责方式和问责程序，准确把握服务承诺制的承诺方式和承诺事项，准确把握首问责任制的首问责任人和首问办理程序，准确把握限时办结制的办结事项、办结时限和实行ab</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">角制的要求，切实抓好</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">的关键环节，明确贯彻落实的努力方向?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（三）加强检查，确保实效</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">机关?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">乡（镇）中心学校、乡（镇）中学、县直学校（幼儿园）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">要结合自身实际，认真对照检查，把工作细化、责任到人。要制定出落实服务承诺制、首问责任制和限时办结制的具体制度办法；</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作领导小组办公室要定期不定期地对各</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">科室（学校）</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作情况进行督促检查，及时掌握动态信息，认真研究解决实施过程中的矛盾和问题。对干部群众反映的问题，达到问责条件的，严格按照问责办法进行问责，确保取得实效?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;"> </span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">附件：会泽县教育</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">局</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推行规范化服?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">须知</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;">附件?/span></p>
<p style="text-align: center; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正小标宋简?; letter-spacing: -0.4pt; font-size: 22pt;">会泽县教?/span><span style="font-family: '方正小标宋简?; letter-spacing: -0.4pt; font-size: 22pt;">局</span><span style="font-family: '方正小标宋简?; letter-spacing: -0.4pt; font-size: 22pt;">推行</span><span style="font-family: '方正小标宋简?; letter-spacing: -0.4pt; font-size: 22pt;">规范</span><span style="font-family: '方正小标宋简?; letter-spacing: -0.4pt; font-size: 22pt;">化服?/span><span style="font-family: '方正小标宋简?; letter-spacing: -0.4pt; font-size: 22pt;">须知</span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;"> </span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体_gbk'; font-size: 16pt;">一、推行规范化服务守则十大规范</span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">一</span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务仪容仪表规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服饰庄重，整</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">大方?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">根据不同季节</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不同场合穿着</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">适宜?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服装</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，不</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">穿紧、透、露或过于新奇艳丽的时装?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">仪容整洁，发型得体?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不留长发?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">怪发、长</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">胡须</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">可化淡妆?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">浓妆艳抹</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">妆色应与服饰相配?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">仪态端庄，举止文明。不挽臂、不袖手、背手或将手插入衣袋内；走路步伐稳健，步履自?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不摇头晃脑、松肩塌腰；坐姿端正，不趴、坐桌子；站立时不斜靠座椅，不抖腿?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">态度和蔼，友好真挚。面带微笑，保持亲切、和蔼、真诚、积极的情绪状态，不流露厌烦、冷漠、蔑视和愤怒的表情?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务语言行为规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">语言规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; letter-spacing: -0.5pt; font-size: 16pt;">使用文明规范用语，禁用服务忌语，说话客气，表述清楚?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不讲方言俚语，大型会?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">活动中使用普通话</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">电话铃响</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">及时拿起话筒并向对方打招呼?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务对象</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">做到：来有迎声、问有答声、走有送声?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 40pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">行为规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">上班</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">提前到岗?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不迟到不早退</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不擅自离岗、脱岗、无故串岗?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">因事离开工作岗位</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，必须进行登?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">到下班时间仍?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">教职?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">或学生家?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">来办事，视情况提供延时服务?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不使用计算机等办公设备从事与工作无关的事情?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; letter-spacing: -1.4pt; font-size: 16pt;">出具?/span><span style="font-family: '方正仿宋简?; letter-spacing: -1.4pt; font-size: 16pt;">证明</span><span style="font-family: '方正仿宋简?; letter-spacing: -1.4pt; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; letter-spacing: -1.4pt; font-size: 16pt;">批示?/span><span style="font-family: '方正仿宋简?; letter-spacing: -1.4pt; font-size: 16pt;">单据等应表述完整、字迹清楚、准确无误?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">服务对象提出意见、建议和批评，要认真记录，及时处理?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; letter-spacing: -1.4pt; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">现误解，要做好宣传解释，不争吵，并及时向上级</span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">汇报</span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">信访人员?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">学习?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">备齐</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">有关法律、规章、政策资料，?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">来访</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">群众宣传政策、解答疑问?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务导引标识规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 40pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">业务办理区域标识规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?）办公室</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作人员佩戴胸牌上岗，胸牌标识单位名称、姓名、职务和照片。胸牌标志的佩戴遵照国家相关规定执行?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">办公楼设办公?/span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">指示牌，标识</span><span style="font-family: 'times new roman'; letter-spacing: -1pt; font-size: 16pt;">“</span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">共产党员示范?/span><span style="font-family: 'times new roman'; letter-spacing: -1pt; font-size: 16pt;">”</span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">等字样?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 40pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">宣传公告区域标识规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 40pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办公场所设置意见?簿、条)，放置位置应保证服务对象能自由使用意见箱(簿、条)?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务窗口较多的办公场所应设置业务办理指向牌?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办公场所设置资料??，为群众提供业务办理指南、法规政策的文本及有关宣传资料，可采用自取式、借阅式或分发式提供服务对象参?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办公场所悬挂工作人员一览表，公布工作人员姓名、职务、工号、服务项目和监督电话?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">5</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办公场所设置公告?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">以醒目方式提示业务知识、办理流程和注意事项等办事信?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">可选择墙挂式、电子液晶式、触摸屏、立架式?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">6</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办公场所门廊为透明玻璃的，要贴上玻璃门防撞条?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务承诺事项规范</span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">行政机关应对行政服务的内容、办事程序、办事时限等相关具体事项作出公开承诺，接受社会监督，承担违诺责任</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务承诺的事项必须具备的要件包括：事项名称、政策规定、资格要求、必备手续、办理程序、办事流程、服务标准、收费标准、时限承诺、责任人、具体经办人和联系电话等</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">承诺的事项须经过同级法制部门的审查才能发?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">服务承诺的事?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">充分运用广播、电视、报刊和网络等媒体，采取发布公告、互联网上公布、建立电子触屏、印发办事指南等多种形式，向社会及时公开、公告?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">一次性告知规?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">一次性告知是指经办部门或经办人受理职责范围内的业务事项时，应对来访办事、来电、来函、来信咨询者一次性说明需办事项各环节应知应做的事情?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">一次性告知的内容</span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">拟办理事项所依据的法律、法规及有关政策?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">拟办事项需提供相关的证明资料及填报要求?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">拟办事项必经审批环节的承办部门或责任人员?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">拟办事项办理的程序和时限?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">5</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">拟办事项</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">救的途径及方式?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.一次?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">告知</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">要求 </span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">经办人应一次性告知受理事项的理由、需办的手续、资料或办理程序、受理时限等?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">受理事项需多个部门协办，或申请事由、必备证明材料需查证核实，或法律法规和政策规定不明确等特殊情况，经办人应及时与有关单位协调或向分管领导报告，尽快提出解决办法，并及时告知当事人?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">经办人员向来访人员一次性告知时，可采用口头告知形式，如当事人要求以书面形式告知的，经办人员应填写《一次性告知单》，对需告知的事项作详细说明。《一次性告知单》一式二份，一份交当事人，一份由经办单位存档备查?/span></p>
<p style="widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">经办人在一次性告知中漏告、缺告、错告而需</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">补?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">改材料的，一律由经办人负责落实，造成严重后果的应承担相应责任?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">首问首办服务规范</span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">凡是每一次接待或接听服务对象办理、问询业务事宜，反映问题、投诉举报的工作人员?/span><span style="font-family: 'times new roman'; font-size: 16pt;">“</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">首问责任?/span><span style="font-family: 'times new roman'; font-size: 16pt;">”</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">；第一位承接具体业务的工作人员?/span><span style="font-family: 'times new roman'; font-size: 16pt;">“</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">首办责任?/span><span style="font-family: 'times new roman'; font-size: 16pt;">”</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; letter-spacing: -0.6pt; font-size: 16pt;">问首办责任人应热情周到、及时高效地接待服务对象，承担解答、办理、转交或引导责任。凡属职责范围内的工作，工作人员一律不得以</span><span style="font-family: 'times new roman'; letter-spacing: -0.6pt; font-size: 16pt;">“</span><span style="font-family: '方正仿宋简?; letter-spacing: -0.6pt; font-size: 16pt;">不知?/span><span style="font-family: 'times new roman'; letter-spacing: -0.6pt; font-size: 16pt;">”</span><span style="font-family: '方正仿宋简?; letter-spacing: -0.6pt; font-size: 16pt;">?/span><span style="font-family: 'times new roman'; letter-spacing: -0.6pt; font-size: 16pt;">“</span><span style="font-family: '方正仿宋简?; letter-spacing: -0.6pt; font-size: 16pt;">不清?/span><span style="font-family: 'times new roman'; letter-spacing: -0.6pt; font-size: 16pt;">”</span><span style="font-family: '方正仿宋简?; letter-spacing: -0.6pt; font-size: 16pt;">等为由，敷衍问询推脱首问责任?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">首问首办责任人员职责?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; letter-spacing: -0.5pt; font-size: 16pt;">负责办理服务对象来本单位办理业务和投诉举报等事项?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">负责接听咨询、反映问题、投诉或举报等电?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">负责</span><span style="font-family: '方正仿宋简?; letter-spacing: -1pt; font-size: 16pt;">对来查来访事项和电话投诉举报问题办理或转交后督办?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">负责解答来人(来电?询问的有关问题?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">首问首办工作程序?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">接待来查来访人员，热情文明礼貌；一次性说清办理程序，一次性告知需要提供的相关材料，并告知自己的姓名、职责和联系电话?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">认真听取来人(来电?的意见、要求或投诉举报反映的问?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">做好登记和记录?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">来人(来电?咨询或办理事项属于责任人职责范围的，应现场办理；不能现场办理的，应说明情况和办理时限</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">开具收件回?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">并在时限内办理?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">来人(来电?咨询或办理事项不属于责任人本职工作范围，而属于本单位工作范围的事?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">接待人应及时将来人引荐给相关人员，转为首办，或向来电人告知有关的电话；若经办</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">(业务受理?不在，首问接待人应主动与其联系；若联系不上，?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">接待人应先将服务对象的有关材料收?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">做好记录，随后移交给经办?业务受理??/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">??/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">来人(来电?咨询或办理事项不属于本单位工作范围的事项，首</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">接待人应向来?来电?说明情况，告知来?来电?应到哪个部门办理或向哪个部门反映或投诉，?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">所能给予指导和帮助。如确属本系统重大问题的，及时向领导汇报，由领导指定承办机构?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 33pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">5.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">首办责任人在受理申请事项时，要一次性告知申请人应提交的有关文件、材料以及所申办事项应依法遵循的有关程序，必要时向其提供有关资料、表格等，并在规定时限内完成首办事项交于后续办理人员?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务事项办理规范</span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">一般事项采取直接办理制，当场或当天办结。申报材料齐全的，即收即?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，当场办结；</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">申报材料不全的，一次性告?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办材料，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">齐材料后当场或当天办结?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办理内容复杂，需现场勘察，需制发专有标志或证照，或需经l</span><span style="font-family: 'times new roman'; font-size: 16pt;">—</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2个主管部门审查核实的特殊事项，采取承诺办理制。申报材料齐全的，出具承诺通知书，明确承诺工作时限</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">申报材料不全的，出具</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办件通知书，告之需</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办之事项，工作时限从</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">齐材料之日起计算；主管部门在承诺时限内办结?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">大型项目、前置审批较复杂的项目和需?个以上主管部门审批的重大事项，采取联合办理制。责任部门应及时联络和协调各有关部门进行联审?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">需报上级审批的事项采取负责办理制，接件人员受理申请，确认为上报事项后，出具承诺件通知书，明确该事项在本地区、本部门的办理时限；接件部门为责任单位，一包到底，在承诺时限内积极与上级部门联系办理，办理结果备案?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">5.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">来电、来访咨询的事项，内容明?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">当即作答；内容不?/span><span style="font-family: '方正仿宋简?; letter-spacing: -0.4pt; font-size: 16pt;">确的，作出说明，3个工作日答复；不属于业务范围的，及时转办?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">6.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不符合国家和本省有关政策与技术规范要求，不符合发展规划的控制事项采取明确答复制，材料审查后，能够当场或当天认定的，出具窗口退回通知书；如项目内容较为复杂的，可采取承诺制办理，按期答复?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（八）ab</span><span style="font-family: '方正楷体简?; font-size: 16pt;">角服务规?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">每个窗口、每个岗位，设置两名工作人员，其中工作人员a(即a?为业务主办人员，为主要责任人，工作人员b(即b?为协办人员，为备岗负责人?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">a</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">b角在工作中互?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">充，a角离岗前，要交代好工</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">b角在其离岗期间代为行使岗位职责，</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">a</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">b角不得相?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">推诿</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作，影响办事效率?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">当a角责任人离开工作岗位一天以上，应主动通知b角接替并当面交接工作，b角应熟悉a角工作内容，在a角离岗期间代为行使职责，待a角返岗后主动交接工作，交回印章、文件及有关材料?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">遇有急事或重要工作时</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">a</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">b角协同处理?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">5.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">工作人员要加强学习，钻研业务，适应角色要求，切实提高自身综合业务能力?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">6.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">a</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">b角设定后在一定范围内公示周知，主动接受群众监督，并加大宣传力度，提高知晓率?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务投诉办理规范</span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">投诉方式：现场投诉、电话投诉、网上投诉、信函投诉。内容包括：举报投诉人姓?要求对姓名保密者除?</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">地址、联系电话、举报投诉的时间、举报投诉的主要问题等?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">投诉受理规范：对投诉者的接待要礼貌、热情、诚恳，认真做好口头投诉的记录或书面投诉的收件登?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">并认真分析投诉材料，区别不同情况进行直接处理，或向领导提出处理建议?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">投诉办理规范：坚持谁受理谁核实，谁办理谁反馈，谁转办谁跟踪的原则，做到件件有人办，件件有结果?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">自办调查。对事实清楚、情节简单，且属本部门管?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">的投诉事项，由本部门负责做好调查，作出处理?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">转办跟踪。对不属于针对窗口部门和窗口工作人员?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">投诉，须移交有关行政部门进一步调查、研究、处理的投诉事项由本部门自受理之日起2个工作日内提出拟办意见，经领导签发转有关部门办理，受理人跟踪转办结果?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">投诉信息反馈：受理人将办理结果或整改结果，及时电话或书面反馈给当事人。能当场答复的，尽量当场答复</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">对较为复杂的自办投诉和全部转办投诉，在服务承诺时限内作出答复。在规定时限内不能处理完毕的，应向投诉人说明情况?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> ?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">投诉处理：被投诉的部门和工作人员，一经核查属实，责任部门和工作人员按相关规定处理；对部门和工作人员违纪违法的投诉</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">需整改?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">书面通知部门和工作人员进行限期整改?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">投诉立卷归档。对投诉处理结果和收集的反馈意见，办理人如实填写《投诉来访登记表》，附上调查结果</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">签上姓名和时间，并统一立卷归档?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">5.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">明确投诉纪律</span><span style="font-family: '方正仿宋简?; letter-spacing: -0.3pt; font-size: 16pt;">。投诉受理人受理当事人对部门和工作人员违纪违法的投诉</span><span style="font-family: '方正仿宋简?; letter-spacing: -0.3pt; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; letter-spacing: -0.3pt; font-size: 16pt;">必须严格遵守有关投诉纪律</span><span style="font-family: '方正仿宋简?; letter-spacing: -0.3pt; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; letter-spacing: -0.3pt; font-size: 16pt;">做好保密工作，未经投诉人同意不得公开相关情况，切实维护当事人的合法权益?/span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务职业道德规范</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不使用不规范的服务语言和行为接待服务对象?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不违反法规、政策、程序和标准办理行政审批等业务?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不利用工作之便吃拿卡要报，不接受影响公正执行公务的宴请、娱乐活动和礼品、礼金、有价证券等?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> 4.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不在企业兼职，不以代办业务为条件收取好处费，不从事其他营利性的经商、中介服务活动?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">5.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不向服务对象乱收费、乱罚款、乱摊派或要求服务对象参加不必要的培训、考核、评比和检查等活动?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">6.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不利用婚丧嫁娶、生日、乔迁、晋升、岗位变动、子女升学等事宜，大操大办借机敛财?/span></p>
<p style="text-align: justify; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">7.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不在工作中弄虚作假?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">徇私</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">舞弊，违规干预和插手工程招投标、物资采购、经营性土地使用权出让、房地产开发和经营等市场经济活动?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32.25pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">8.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不对法定职责范围内的事务拒绝受理，或借故拖延、推诱、不按规定时限办理，或人为设置障碍，歧视、刁难服务对象，或对服务对象打击报复?nbsp; </span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正黑体简?; font-size: 16pt;">?/span><span style="font-family: '方正黑体简?; font-size: 16pt;">?/span><span style="font-family: '方正黑体简?; font-size: 16pt;">常用</span><span style="font-family: '方正黑体简?; font-size: 16pt;">文明用语</span><span style="font-family: '方正黑体简?; font-size: 16pt;">?/span><span style="font-family: '方正黑体简?; font-size: 16pt;">常见</span><span style="font-family: '方正黑体简?; font-size: 16pt;">服务忌语</span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">（一?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">常用</span><span style="font-family: '方正楷体简?; font-size: 16pt;">文明用语</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">l</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您好!这里?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">x</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">x</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">局</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">(</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">)</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">xx</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?室?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">)</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">请讲!</span><span style="font-family: '方正仿宋简?; font-size: 16pt;"> ?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">电话)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">请问您贵姓?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">(电话)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您别</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">，请慢慢说?电话)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">4</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">对不?有些问题没有听清楚，请您再说一?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">!</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">(?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">5</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">对不?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">为了节约您的时间和方便他人打进电话，请按照我们的提示回答问题，好?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">? </span><span style="font-family: '方正仿宋简?; font-size: 16pt;">(电话)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">6</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您还有什么需要补充的?</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">请讲?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">(电话)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">7</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">对不起，让您久等了?电话)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">8</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">谢谢您的电话，再? (电话)</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">9</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您好，我能帮您做什么吗?</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">10.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">对不起，稍等一下，马上替您办?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">11.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">请放?我们会尽快为您办理的?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">12.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">让我给您介绍一下有关规定内容好?</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">13.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">同志</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您的事不在我这儿办，您请?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">x</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">x</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">部门办理?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">14.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您的事请?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">xx</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">政策、规定办理?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">15.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">请您用钢笔或签字笔填写这些表格?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">16.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您填写的表格不符合要求，应这样填写?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">17.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">对不?您的材料不具备xx条件，请</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">齐后再来</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">办理?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">18.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">很抱?您的手续和资料不全，您还需?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;"> xx手续证明?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">齐后再来办理?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">19.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您的申请我们已经受理?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">xx</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">期限内给您答复?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">20</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">很抱?您的申请正在审批过程中，请耐心等侯</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">21</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">您的有关</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">xx</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">事务已经办理完毕，多谢您的合作?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">22</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">请您在这里签名?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">23</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">如果您还不清楚，我很乐意继续为您详细解答?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">24</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不用谢，这是我们应该做的?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">5.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">见，请慢走?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;"> </span></p>
<p style="widows: 0; text-indent: 24pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">?/span><span style="font-family: '方正楷体简?; font-size: 16pt;">常见</span><span style="font-family: '方正楷体简?; font-size: 16pt;">服务忌语</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">没到上班时间，你等着</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">没见我正忙着吗，急什?</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">什么，等一会儿。烦死了</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">4</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不知道。不是告诉你了吗?</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">5</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">怎么还不明白?</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">6</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">我就这样，你能怎么</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?你管不着</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">7</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">不办</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">我就这态度，有意见，找领导?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">8</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">急什么，没看见我正忙着?</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">9</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">别催了，烦死了。着什么急，谁也没闲着?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">0</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">正忙呢，等着</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">真麻烦。快点，?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">啰嗦</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">2</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">你问我，我去问谁?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">1</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">3</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">怎么不提前准备好，早干什?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">去了</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?</span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">14</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">下班不办了，谁叫?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">这么?/span><span style="font-family: '方正仿宋简?; font-size: 16pt;">?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 16pt;">15</span><span style="font-family: '方正仿宋简?; font-size: 16pt;">.马上下班了，你快一点儿?/span></p>
<p style="text-align: justify; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span></p>
<p style="text-align: justify; line-height: 28pt; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span></p>
<p style="text-align: justify; line-height: 28pt; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span></p>
<p style="text-align: justify; line-height: 28pt; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span></p>
<p style="text-align: justify; line-height: 28pt; widows: 0; text-indent: 32pt; margin: 0pt; orphans: 0;"><span style="font-family: '仿宋_gb2312'; font-size: 16pt;"> </span></p>
<p style="text-align: justify; line-height: 27pt; widows: 0; margin: 0pt; orphans: 0;"><span style="font-family: '方正小标宋简?; font-size: 16pt; text-decoration: underline;"> </span><span style="font-family: '方正小标宋简?; font-size: 16pt; text-decoration: underline;"> </span></p>
<p style="text-align: justify; line-height: 20pt; widows: 0; text-indent: -41.8pt; margin: 0pt 0pt 0pt 41.8pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 14pt; text-decoration: underline;"> 抄送：县政府办公室，县人力资源和社会保障局?nbsp; </span></p>
<p style="text-align: justify; line-height: 20pt; widows: 0; text-indent: -55.7pt; margin: 0pt 0pt 0pt 55.7pt; orphans: 0;"><span style="font-family: '方正仿宋简?; font-size: 14pt; text-decoration: underline;"> 会泽县教育局办公?nbsp; </span><span style="font-family: '方正仿宋简?; font-size: 14pt; text-decoration: underline;">2012?0?2?/span><span style="font-family: '方正仿宋简?; font-size: 14pt; text-decoration: underline;">印发 </span></p>
<p style="widows: 0; text-indent: 7pt; margin: 0pt; orphans: 0;"><span style="font-family: 'times new roman'; font-size: 14pt;">— </span><span style="font-family: '方正仿宋简?; font-size: 14pt;">1</span><span style="font-family: 'times new roman'; font-size: 14pt;">— </span></p>
<p style="widows: 0; text-indent: 18pt; margin: 0pt 18pt 0pt 0pt; orphans: 0;"><span style="font-family: 'times new roman'; font-size: 9pt;"> </span></p>
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