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<li id="c_h1">会泽县局“五个到位”提升户籍窗口服务水?/li>
<li id="c_h2"><span>来源：会泽县公安局 点击次数?script type="text/javascript" src="/images/searchqjdwgkgovcnclickdefaultashxid7270.js"></script> 发布日期?012-12-13</span></li>
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<p style="margin: 0pt; text-align: center; orphans: 0; widows: 0;"><span style="font-size: 9pt; font-family: 'times new roman';"> </span></p>
<p style="margin: 5pt 0pt; text-indent: 32pt; line-height: 16pt; background-color: #ffffff;"><span style="font-size: 16pt; font-family: '仿宋_gb2312';">为进一步提高户籍管理工作水平，更好地服务广大人民群众，会泽县局深入开展执法规范化建设，严格落?/span><span style="font-size: 16pt; font-family: '宋体';">“</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">五个到位</span><span style="font-size: 16pt; font-family: '宋体';">”</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">，着力改进工作作风，提升服务水平，规范执法行为，树立良好形象，进一步提升了户籍窗口服务水平，解决了一批群众反映、关心的问题，使更多的人民群众切身感受了创先争优活动带来的新变化，进一步密切了警民关系?/span></p>
<p style="margin: 5pt 0pt; text-indent: 32pt; line-height: 16pt; background-color: #ffffff;"><span style="font-size: 16pt; font-family: '仿宋_gb2312';"> </span><span style="font-size: 16pt; font-family: '黑体';">一是政治建警，思想认识到位?/span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">?/span><span style="font-size: 16pt; font-family: '宋体';">“</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">发扬传统、坚定信念、执法为?/span><span style="font-size: 16pt; font-family: '宋体';">”</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">主题教育实践活动为主线，强化政治、业务学习，提高思想认识，端正工作态度，摆正自身位置，牢固树立执法为民理念，切实把为民服务变成自觉行动，努力将服务窗口打造成严格执法、热情服务的便民窗口、展示民警精神风貌的形象窗口、化解社会矛盾纠纷的沟通窗口?/span></p>
<p style="margin: 5pt 0pt; text-indent: 32pt; line-height: 16pt; background-color: #ffffff;"><span style="font-size: 16pt; font-family: '黑体';">二是素质强警，业务能力到位?/span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">统一制定规范了民警窗口服务用语，提高服务质量，拉近与群众的距离。按?/span><span style="font-size: 16pt; font-family: '宋体';">“</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">外塑形象，内强素?/span><span style="font-size: 16pt; font-family: '宋体';">”</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">的要求，切实加强了对户籍员的素质教育，以苦练业务基本功和提高计算机应用水平为重点，结合集中授课和自主学习等多种方式开展了经常性的业务知识培训和思想道德教育，进一步提高了户籍员综合操作能力和服务群众水平，并在工作中开展互评互学，相互纠正，营造了良好的学习氛围，达到了鼓励先进、鞭策后进的效果?/span></p>
<p style="margin: 5pt 0pt; text-indent: 32pt; line-height: 16pt; background-color: #ffffff;"><span style="font-size: 16pt; font-family: '黑体';">三是转变作风，热情服务到位?/span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">基层派出所配备了座椅、纸杯、笔、纸等便民设备，还设置了警民联系箱、意见簿、办事指南和便民卡，全面征求群众意见建议，方便办事群众。户籍员在日常工作中耐心解答询问、细心办理证件、热心服务群众、关心老幼病残，提升了服务满意度。办证高峰时期，户籍员主动放弃节假日大力推行错时服务、预约服务等新举措，切实方便了外地办证人员及办证停留期短的群众，确保了办证群众在最短时间内完成办证需求?/span></p>
<p style="margin: 5pt 0pt; text-indent: 32pt; line-height: 16pt; background-color: #ffffff;"><span style="font-size: 16pt; font-family: '黑体';">四是立足岗位，办事效率到位?/span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">户籍服务窗口全面推行</span><span style="font-size: 16pt; font-family: '宋体';">“</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">挂牌上岗</span><span style="font-size: 16pt; font-family: '宋体';">”</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">?/span><span style="font-size: 16pt; font-family: '宋体';">“</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">一窗式受理</span><span style="font-size: 16pt; font-family: '宋体';">”</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">?/span><span style="font-size: 16pt; font-family: '宋体';">“</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">一站式服务</span><span style="font-size: 16pt; font-family: '宋体';">”</span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">。具体工作中，对手续齐备的当场办结，对材料不全的，耐心向群众讲清所需补充的材料，待群众补齐材料后立即予以办理。为避免因户口内勤公休病假等意外情况耽误工作，每所明确了一名后备内勤，及时参加培训，确保掌握派出所户籍办理工作细则，实现了户籍管理工作的无缝衔接?/span></p>
<p style="margin: 5pt 0pt; text-indent: 32pt; line-height: 16pt; background-color: #ffffff;"><span style="font-size: 16pt; font-family: '黑体';">五是健全机制，公正执法到位?/span><span style="font-size: 16pt; font-family: '仿宋_gb2312';">为确保户籍窗口办公公开、公正，各派出所将办理户口、身份证等相关手续、程序、时限、收费项目和收费标准在户籍室全面上墙公开，主动接受群众的监督评议，并将群众监督内容纳入月考核范围，促进服务工作长足进步。对未在承诺期限内办结、工作弄虚作假、索贿、受贿或违规收费谋取不正当利益的给予通报批评、停职检查，并视其情节给予处分?/span></p>
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