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<p style="margin: 0pt; line-height: 30pt; text-align: center; orphans: 0; widows: 0;"><span style="font-size: 22pt; color: #000000; font-family: '方正�标宋简�;">驻昆党工委�驻昆办事处</span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: center; orphans: 0; widows: 0;"><span style="font-size: 22pt; color: #000000; font-family: '方正�标宋简�;">优化�济社会�展软环境建设投诉暂行办�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;</span></p>
<p style="margin: 0pt; text-indent: 32pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第一�</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp; 为了维护投诉人的�法�益，�造良好的�济社会�展软环境，促进我县�济社会更好更快�展，根�《中�人民共和国行政监察法》�国务院《信访�例》和《会泽县优化�济社会�展软环境建设投诉暂行办法》的规定，制定本暂行办法�/span></p>
<p style="margin: 0pt; text-indent: 31.35pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第二�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 凡在本县�法从事���投资的所有�业�个人�其他人员，对驻昆办�其工作人员在�济社会�展环境建设中�履行或�正确履行�责，���投诉中心投诉，投诉电�：0871�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">6</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">5362782�/span></p>
<p style="margin: 0pt; text-indent: 31.35pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第三�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 驻昆办优化�济社会�展软环境建设投诉中心（设在驻昆纪委）统一负责软环境建设中投诉事项的���查办�转办�交办�催办和�办�/span></p>
<p style="margin: 0pt; text-indent: 31.35pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第四�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; ��范围</span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （一）�履行或�正确履行规定的�责，有令�行，有��止，�害�济�展软环境的�/span></p>
<p style="margin: 0pt; text-indent: 30pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">（二）�务承诺制度��时办结制度�首问首办责任制度履行�到�，给�务对象造�延误或�失的�/span></p>
<p style="margin: 0pt; text-indent: 30pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">（三）办事效率低下，�/span><span style="font-size: 16pt; color: #000000; font-family: 'times new roman';">&ldquo;</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">��拿�����报（销�/span><span style="font-size: 16pt; color: #000000; font-family: 'times new roman';">&rdquo;</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">等�良行为的�/span></p>
<p style="margin: 0pt; text-indent: 30pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">（四）利用���求在昆�业主安排人员就业，或在�济往�中为自己����女�亲属谋��正当利益的�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （五）借考察之��求在昆�业主安排旅游�无��用或借用�业主财物�以低价或象�性付款形�购买�赊购或采�以旧�新�以低档�高档等方�侵��业主财物的�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （六）��《中共会泽县委�会泽县人民政府关于优化�济社会�展软环境建设的实施��》和《驻昆党工委关于优化�济社会�展软环境建设的实施��》，侵害在昆�业主�法�益的�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （七）对投诉人的����和建议置之��，或者对投诉人进行打击报�的�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （八）其他使在昆务工群众�在昆�业主�满�的�务行为�/span></p>
<p style="margin: 0pt; text-indent: 31.35pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">对�属上述��范围的投诉，应告知投诉人�有���的机关或部门�映�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第五�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 投诉方�</span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （一）投诉人�由本人或者委托代�人（须�有委托书）通过�信��访�电�或电�邮件等形�进行投诉。�大投诉事项须�交书��料�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （二）投诉实�/span><span style="font-size: 16pt; color: #000000; font-family: 'times new roman';">&ldquo;</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">一事一�/span><span style="font-size: 16pt; color: #000000; font-family: 'times new roman';">&rdquo;</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">原则，涉��一科室的�数事并诉�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （三）投诉人进行投诉，应当说明被投诉科室或者人员�投诉事项��由��系方��地�等内容。投诉人应按级投诉，并署真实姓��/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （四）投诉人进行投诉，应当�守国家法律�法规�其他有关规定，�得干扰和影�机关正常工作秩��/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第六�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 投诉处�</span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （一）党工委投诉中心��投诉�，按照</span><span style="font-size: 16pt; color: #000000; font-family: 'times new roman';">&ldquo;</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">分级负责�归�办�/span><span style="font-size: 16pt; color: #000000; font-family: 'times new roman';">&rdquo;</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">的原则进行处��/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （二）办�投诉案件应�0个工作日内作出处�，办�完毕之日�个工作日内将处���答�投诉人，�时报转办机关�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; 对应由上级或下级处�的投诉，由投诉中心在5个工作日内转上级或下级投诉中心，由上级或下级投诉中心负责处�，并�个工作日内将转办情况告知投诉人�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （三）对投诉人的投诉因特殊原因�能按期办结的，应�投诉人或者转办机关说明�由，�以适当延长办�期��/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; （四）投诉人对处�结果有异议，�在接到处�决定通知之日�0个工作日内，书��驻昆办或上级投诉中心�出申请。党工委在收到投诉人申请书之日起20个工作日内�出答�。�能按期答�的，应�投诉人说明�由，�以适当延长期��/span></p>
<p style="margin: 0pt; text-indent: 31.35pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第七�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 承办人��求投诉人�供所投诉事项的���料，并��调查。投诉人拒���导致��工作难以正常进行的，�以中止��。对于中止��的投诉，按工作程�报负责人批准�以适当形�通知投诉人�/span></p>
<p style="margin: 0pt; text-indent: 31.35pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第八�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 在��投诉过程中，投诉人就投诉事项申请仲��行政�议或�人民法院�起诉讼，投诉事项终结办��/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; 属于当事人之间民事��济纠纷事项的投诉，应当告知投诉人通过�方�商或采�其他民事��济和法律途径解决�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第��/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 属�纪�法和�规案件，由驻昆办投诉中心分别转请相关纪检监察机关��法机关或有关部门�纪�法办��/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第��/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">驻昆�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">投诉中心对所��的投诉�宗�料应当妥善�管，�得�失。应当一事一档，�料完整无缺�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第�一�/span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 投诉中心�其工作人员应当严格执行有关�密规定，为投诉人�密，�得将投诉�料原件（��件）转给被投诉人�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第�二�</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 驻昆办对驻昆办投诉中心交办的投诉事项推诿扯皮�查处�力��按规定办�，致使投诉人��投诉，造��良影�的，�照有关规定，�法�纪追究直接责任人员�相关领导的责任�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第�三�</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 驻昆办投诉中心工作人员在投诉事项办�中�履行指责�玩忽�守�徇�舞弊�滥用���收�贿赂的，视情节轻�给予批评教育，直至纪律处分�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第�四�</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 法律�法规�规章对软环境建设投诉�有规定的，按规定执行�/span></p>
<p style="margin: 0pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp;&nbsp; </span><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第�五�</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 本办法由会泽县驻昆办负责解释�/span></p>
<p style="margin: 0pt; text-indent: 33pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '黑体';">第�六�</span><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;&nbsp; 本办法自�文之日起施行�/span></p>
<p style="margin: 0pt; text-indent: 33pt; line-height: 30pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 16pt; color: #000000; font-family: '仿宋_gb2312';">&nbsp;</span></p>
<p style="margin: 0pt; text-align: justify; orphans: 0; widows: 0;"><span style="font-size: 10.5pt; font-family: 'times new roman';">&nbsp;</span></p>
<p style="margin: 0pt; orphans: 0; widows: 0;"><span style="font-size: 9pt; font-family: 'times new roman';">1</span></p>
<p style="margin: 0pt; orphans: 0; widows: 0;"><span style="font-size: 9pt; font-family: 'times new roman';">&nbsp;</span></p>
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