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line-height: 29pt; mso-line-height-rule: exactly; punctuation-trim: leading;" align="center"><span style="font-family: 小标å®? font-size: 22pt; mso-bidi-font-size: 10.0pt;">会泽县水务局服务承诺制度</span></p> <p class="msonormal" style="text-align: center; line-height: 29pt; mso-line-height-rule: exactly; punctuation-trim: leading;" align="center"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">第一æ�?/span></strong><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;"> 为改善水务局服务态度,提高工作效能,增强水务局执行力和公信力,根据有关法律、法规和《云南省人民政府关于在全省行政机关推行服务承诺制、首问制、限时办结制的决定》(云政发ã€?span style="font-size: 16pt;">2008ã€?1</span>号)、《中共曲靖市委关于印发〈曲靖市服务承诺制〉、〈曲靖市限时办结制〉、〈曲靖市首问首办责任制〉的通知》(曲发ã€?span style="font-size: 16pt;">2008ã€?9</span>号)和《中共会泽县委关于印发〈会泽县服务承诺制〉、〈会泽县限时办结制〉、〈会泽县首问首办责任制〉的通知》(会发ã€?span style="font-size: 16pt;">2008ã€?2</span>号)的规定,结合水务局实际,制定本制度ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">第二æ�?</span></strong><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-hansi-font-family: 宋体; mso-bidi-font-size: 10.0pt;">适用范围ï¼?/span><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">局机关领导班子</span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">ã€?/span><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">局属各单位、乡(镇)水务所和水厂(以下简称各单位)及水务系统全体工作人员</span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt; mso-hansi-font-family: 宋体;">ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">第三æ�?/span></strong><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;"> 服务承诺制是根据工作职能要求,对行政服务的内容、办事程序、办理时限等相关具体事项,通过媒体向社会和公众作出公开承诺,接受社会监督,承担承诺责任的制度ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">第四æ�?/span></strong><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">建立服务承诺制度遵循公开、公平、公正、便民的原则,以提高公共服务水平、工作效率和公众满意程度为目标,把各项行政服务事项置于社会和公众的监督之下ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第五æ�?</span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">要向社会和公众公示本单位的具体职能和服务项目ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第六æ�?</span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">应当公开各项行政审批项目(包括行政许可项目和非行政许可审批项目)</span><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">的法律依据、资格要求、办理条件、办理程序、办理流程、办理时限、服务标准等。其它服务项目也要根据服务内容、服务程序和办事时限予以公开ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第七æ�?/span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">åº?/span><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">当精简办事手续,减少办事环节,规范工作流程,尽量缩短办理时间。法律、法规和政策有明确办理时限规定的,承诺办理不得超过规定的时限ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">第八æ�?/span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">è¦?/span><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;">制定明确的服务标准,将各类行政审批(包括行政许可项目和非行政许可项目)及备案项目,采取发布公告、印发办事指南等形式,公开政策规定、办事依据、办事条件、办事程序、办理结果,提高工作的透明度ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第九æ�?</span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">要对工作人员的服务行为进行规范。对来访和办事人员,要热情接待,积极主动提供规范有序的服务,做到举止文明、服务到位ã€?/span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第十æ�?/span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单位及其工作人å‘?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">应该履行的承诺:</span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(一)不让来办事的人员在我这里受到冷落;</span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(二)不让工作的事项在我这里积压延误ï¼?/span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(三)不让工作的差错在我这里发生ï¼?/span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(四)不让工作的机密在我这里泄露ï¼?/span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(五)不让影响团结的言行在我身上出现;</span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(六)不让违纪违法的行为在我身上发生ï¼?/span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(七)不让机关的形象因我受到影响ï¼?/span></p> <p class="msonormal" style="text-align: left; line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; mso-char-indent-count: 2.0;" align="left"><span style="font-family: 仿宋_gb2312; font-size: 16pt;">(八)不让群众的利益因我受到侵害ã€?/span></p> <p class="msonormal" style="line-height: 29pt; mso-line-height-rule: exactly;"><span style="font-family: 仿宋_gb2312; font-size: 16pt; mso-bidi-font-size: 10.0pt;"> </span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;" lang="en-us"><span style="mso-spacerun: yes;">  </span></span><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第十一æ�?</span></strong><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">服务对象认为</span><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">及工作人员违反本制度规定的,可向水务局纪委投诉,投诉电话:<span style="font-size: 16pt;">0874-5120393ã€?/span></span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 28.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; letter-spacing: -1pt; color: windowtext; font-size: 16pt;">第十二条 </span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; letter-spacing: -1pt; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; letter-spacing: -1pt; color: windowtext; font-size: 16pt;">要将本制度执行情况列入年度工作考核。对执行本制度效果显著的,给予表彰和奖励。对执行不力、甚至违反本制度的,给予通报批评,限期改正。对违反本制度、造成不良影响的,依据《行政机关公务员处分条例》及相关规定进行处理ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第十三条 </span></strong><span class="nr1"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">各单ä½?/span></span><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">要结合本单位的职能职责,制定切实可行的实施细则,认真组织实施ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第十四条 </span></strong><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">本制度由县水务局负责解释ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32.15pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;">第十五条</span></strong><span style="font-family: 仿宋_gb2312; color: windowtext; font-size: 16pt;"> 本制度自印发之日起实施ã€?/span></p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; punctuation-trim: leading; mso-char-indent-count: 2.0;"> </p> <p class="msonormal" style="line-height: 29pt; text-indent: 32pt; mso-line-height-rule: exactly; 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